Service Department at Carlton Harley-Davidson

Our Service Department boasts factory-trained technicians with over 40 years combined experience to provide you with H-D® Authorized Maintenance. They can turn your stock bike into the dream machine you always wanted with our quality Customization and radical Performance work.

If you're interested in scheduling service on your motorcycle, take the time to fill out our service appointment form and we'll set up a time for you to come in.

The credibility of our Service Department is absolutely astounding. Specializing in stock and high performance Harley-Davidson®, we are equipped to make your CVO™, Dyna®, Softail®, Sportster®, Street™, V-Rod®, Trike and Touring suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your CVO™, Dyna® Softail®, Sportster®, Street™, V-Rod®, Trike and Touring in an efficient, precise, and timely manner.

Maintenance

Carlton Harley-Davidson® recommends following your Harley-Davidson® motorcycle service intervals and use only Genuine Harley-Davidson® Motor Parts.

Batteries
Brakes & Brake Pads, Rotors & Fluid
Lube, Oil & Filter
Power train Service
Tire Mounting & Balancing

Customizing

Carlton Harley-Davidson® recommends following your Harley-Davidson® motorcycle service intervals and use only Genuine Harley-Davidson® Motor Parts.

Chrome Fork Assembly Installation
Genuine Motor Accessories Installation
Handlebar & Cabling Installation
Wheel Mounting & Balancing

Service Request

Vehicle Information

Describe Service Needs

Performance

When factory condition isn't enough, our technicians can tune your stock motorcycle into a radical performance machine. Turn to the pros at Carlton Harley-Davidson.

Screamin' Eagle® Performance Parts
EFI Performance Kits

Service Hours

September 30th - April 1st

Mon - Fri: 10am - 6pm
Sat 9am - 4pm Sun: CLOSED

Winter Storage 2023-2024

October 12th - May 1st

Starting at $300 with service specials available.

Complementary bike wash before pickup.
Storage is from Oct. 12th thru May 1st with two-week notice for pick up.
Must have a copy of insurance!

Service Recommendations and Delivery

Please fill out the form on this page or call our Service Department at to schedule your service work.

Need Help?

Call our service department at .

Harley-Davidson® Motorcycle Warranty Information

Below are a few commonly asked questions. If your question is not listed below, feel free to contact our sales department or call us at 330-274-3141.

What type of warranty is offered on Harley-Davidson® motorcycles?

All new Harley-Davidson® motorcycles come with a 2 year, unlimited warranty. All used Harley-Davidson® motorcycles that fall within the original terms of the warranty are covered by the warranty until the warranty expires. Any motorcycle that falls outside the original warranty are not covered, however, warranty for these motorcycles can be purchased.

Does Harley-Davidson® offer extended warranty plans?

Get fender-to-fender protection for your bike with the Harley-Davidson® Extended Service Plan. Take action before the factory warranty expires. Unfortunately, you can't buy the Harley-Davidson® Extended Service Plan after your factory warranty expires. With the Harley-Davidson® Extended Service Plan, you'll ride worry-free:

Get fender-to-fender protection for your bike against mechanical breakdowns.
Locked-in repair costs: All you'll pay is the $50 deductible for covered repairs per visit, not per repair.
Protected Resale: The Harley-Davidson® Extended Service Plan can be transferred to a new owner for free.
Travel Protection: Reimbursements provided for rental car, pickup charges, hotel and your meals*.
Payment Options: You can pay for this protection with the Harley-Davidson® Visa® Card, or include it with your loan.

*Restrictions apply

Are there additional coverage plans that Harley-Davidson® offers?

Harley-Davidson® provides the Credit Life & Disability and the GAP Program for extra measure of protection. Harley-Davidson® Credit Life & Disability covers your motorcycle loan payments should a covered accident or illness disable you. The plan will take over during the disability (after a short waiting period) and make the scheduled loan payments for as long as you are disabled and a balance remains on your loan. In the case of premature death, the Credit Life Insurance pays your motorcycle loan debt. Which means your loved ones will have one less thing to deal with.

For many Harley-Davidson® owners, if their motorcycle is stolen and never recovered, chances are they will have to pay the “gap” between their insurance company payment and the loan payment. Often H-D® owners assume that their primary insurance will cover any loss related to their motorcycle. In reality, the actual cash value that an insurance company places on your motorcycle may be substantially less than the outstanding balance on your loan.

Service & Warranty